Laptop Cleanup
Improve performance, free up storage, install updates, and remove unnecessary programs.
Friendly, local technology support
Simple Tech Help for Your Home
I provide patient, local help with laptop cleanup, printer setup, Wi-Fi issues, smart TVs, phones, tablets, email, and basic computer use.
- Patient one-on-one help
- Clear explanations
- Local service
How can I help?
- Get the printer connected
- Make the laptop easier to use
- Fix basic Wi-Fi issues
- Set up a TV, phone, or tablet
No confusing tech talk, just clear, one-on-one help.
Services
Everyday tech help, made simple
Choose the kind of help you need. Not sure? Just get in touch and ask.
Printer Setup
Connect and configure your printer for use with a laptop, phone, tablet, or home Wi-Fi network.
Wi-Fi & Router Help
Router setup, Wi-Fi password assistance, device connections, and troubleshooting for slow or unreliable service.
Smart TV Setup
Set up your smart TV, connect streaming services, and configure compatible devices.
Phone & Tablet Help
Get help with storage, applications, email, photos, updates, and everyday device settings.
Basic Computer Lessons
Patient, one-on-one guidance for email, files, video calls, Microsoft Word, and other essential computer skills.
Straightforward pricing
Pick the visit that fits your tech need
Choose a simple starting option. If the issue takes more time or needs extra work, I’ll explain it clearly before moving forward.
Basic Tech Visit
$60
Best for one simple issue.
Includes:
- Up to 1 hour of help
- Printer, email, phone, or laptop help
- Basic troubleshooting
- Clear explanation before I leave
Home Tech Setup
$120
Best for multiple devices or setup needs.
Includes:
- Up to 2 hours of help
- Wi-Fi, printer, smart TV, or computer setup
- Help connecting multiple devices
- Great for new home or apartment setup
Small Business Setup
Starting at $150
Best for small businesses, ministries, and side hustles.
Includes:
- Email and basic account setup
- Google Business Profile help
- File organization
- Microsoft 365 or Google Drive setup
Appointments, invoices, and payments are handled through Square.
When booking, please describe the issue briefly, but do not share passwords, payment information, or private personal information.
View Availability and BookFinal pricing may vary depending on the issue, time needed, travel distance, and any extra equipment required.
- Patient help
- Clear pricing
- No confusing tech talk
Service Policies
Clear expectations before the visit
I keep service details straightforward so you know what to expect.
Additional work
If an issue requires more time or work than the booked service includes, I will explain the options and pricing before proceeding.
Parts and equipment
Replacement parts, equipment, subscriptions, and other third-party purchases are separate from the service fee unless specifically stated.
Travel
Travel charges may apply outside the primary service area. Any additional travel cost should be discussed before the appointment.
Appointments and payments
Appointments, invoices, and payments are handled through Square.
Password safety
Customers should enter their own passwords whenever possible. Passwords, payment-card information, and other sensitive information should not be sent through text, email, or booking notes.
Rescheduling
Please use Square or contact me as soon as possible when an appointment needs to be rescheduled.
Troubleshooting outcomes
Some problems may require replacement equipment, manufacturer support, an internet provider, or another specialist. When an issue cannot be completed during the visit, I will explain what was tested and recommend reasonable next steps.
About Jerry’s Home Tech Help
Technology should feel useful, not stressful
I created Jerry’s Home Tech Help to make everyday technology less stressful. Whether you need help setting up a printer, improving your laptop, connecting a smart TV, or learning how to use your computer, I provide patient, straightforward, and honest assistance.
Friendly answers. Clear steps. No judgment.
Why choose Jerry’s Home Tech Help?
- Patient, one-on-one assistance
- Clear explanations without confusing technical language
- Upfront communication before additional work
- Secure booking and payments through Square
- Respect for customer privacy and passwords
Local service area
Serving Loganville, Snellville, Lithonia, Lawrenceville, and surrounding areas.
FAQ
Common questions before booking
What should I have ready before my appointment?
Please have the device, charger, relevant equipment, and access to the necessary accounts available. You should enter your own passwords whenever possible.
What if I am not sure which service to book?
You can call, text, or email me with a brief description of the issue before booking. I can help you choose the closest service option.
Are replacement parts or equipment included?
Parts and equipment are normally separate unless they are specifically included in the service description or discussed before the appointment.
What areas do you serve?
I serve Loganville, Snellville, Lithonia, Lawrenceville, and surrounding areas. Travel charges may apply depending on distance.
What happens if the problem cannot be fixed during the visit?
I will describe what was tested and recommend reasonable next steps, such as contacting the manufacturer, internet provider, or another specialist.
Do you need my password?
You should enter your own passwords whenever possible. I do not need you to send passwords through the website, email, text, or Square booking notes.
Questions before booking?
Not sure which service to choose?
Send a brief message, call or text, or book directly through Square.